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Dispute Resolution

Middleton Buyers Advocates prides itself on happy customers and as such feedback is welcome and considered valuable for improving procedures.

Please raise any concerns via email, addressed to  jacqui@middletonbuyersadvocates.com.au .  

We are able to acknowledge your submission within 7 business days.  Within this acknowledgement we will provide an estimate on likely time-frame for us to review and respond with an appropriate resolution.  Should you be unhappy with our proposed resolution process, please let us know such that we can address any remaining concerns and determine if a resolution is possible.

It is unfortunately not always possible to please everyone.  In this event, you may wish to contact Consumer Affairs Victoria.

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