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Dispute Resolution

Middleton Buyers Advocates prides itself on happy customers and as such feedback is welcome and considered valuable for improving procedures.

Please raise any concerns via email, addressed to .  

We are able to acknowledge your submission within 7 business days.  Within this acknowledgement we will provide an estimate on likely timeframe for us to review and respond with an appropriate resolution.  Should you be unhappy with our proposed resolution process, please let us know such that we can addres any remaining concerns.

It is sometimes not possible to meet everyone's desired outcomes. If you are still unhappy and wish to discuss further, you may choose to contact Consumer Affairs Victoria.

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